Re/Play – timeout errors (now resolved)

This issue is now resolved.

We are aware of a timeout error message when students are accessing Re/Play from a Blackboard course menu link (eg to the unit collection of all recordings). The supplier has identified the issue is related to search based functions in their systems, and is working to resolve the issue as soon as possible. Recordings added or shared by other methods – eg those added in course folders or other sections – are currently unaffected.

We apologise for any inconvenience this may cause; we are working to restore access as soon as possible.

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