Digital Education Office blog for students
Important news, updates and information about our digital learning tools.
The Digital Education Office (DEO) is aware of a new, infrequent issue where some people are receiving 404 errors when attempting to open certain documents in Blackboard when using Edge. This error is currently being investigated by Blackboard and will be fixed in a future update.
To access the documents, please use an alternative browser, or right-click on the document link and select ‘Save As’ to download a copy of the document.
Our apologies for the inconvenience.
DEO
If you are submitting work to Turnitin through Blackboard, please ensure your Edge or Chrome browsers are up-to-date, or use a non-Chromium browser such as Firefox or Safari. If you don’t, you may find your ‘resubmit’ button doesn’t work.
How to check your browser is up-to-date: Edge, Chrome
Knowing how to keep your browsers, software, and apps up to date is a really important digital skill. Often, updates fix known problems, improve security, and give you a better experience. As in this example, sometimes older versions of software experience bugs or problems, which can impact you at important times like when you’re submitting assessments. Most of the time, you’ll find the option to update your software in that software’s settings. If you follow the links in the post above, you’ll see how to do this in Edge and Chrome.