This issue has now been resolved, so you should be able to see a full screen option without using the below workaround.
We are aware of a problem with selecting ‘full screen’ for Re/Play videos when accessed via the Re/Play link on a Blackboard course menu. Our supplier is investigating as a matter of urgency.
In the mean time, you can get the ‘full screen’ button to show by opening the video collection in a new tab or window:
- click the Re/Play link in the course menu as normal to open the collection
- ‘right-click’ (PC) or ‘CTRL + click’ (Mac) on the ‘Home’ button at top left (see screenshot below)
- select “Open link in new tab” or “Open link in new window” from the menu that appears.
This workaround has been successfully tested in Chrome and Edge browsers.
