My time spent so far as a Student Digital Champion

Written by Olivia Muggleton: Student Digital Champion

Olivia writes about why she started working as a Student Digital Champion, and her creation of our new MS Teams walkthrough video.

The predominant reason behind me seeking a role as Student Digital Champion was my interest in facilitating student involvement and collaboration. I felt that this was particularly important within an institution which can often be seen as rather detached from its students in terms of day to day practice, which is partly due to the far more independent nature of learning in comparison to secondary education.

With coronavirus spurring a rapid change in all universities’ traditional modes of teaching to include online learning methods, I thought it would be helpful to reduce some of this aforementioned detachment in the provisions made by the university by introducing a student’s voice in the form of a walkthrough guide. This walkthrough illustrates, from a student’s perspective, the uses and functions of Microsoft Teams, a platform which has seen significant uptake of late due to the demands of online learning, as well as its convenience in terms of student collaboration within and outside of the curriculum.

Image of three students working together
Photo by Brooke Cagle on Unsplash

I have really come to value my time with the Digital Education Office, who have enabled me to engage with the student learning experience and make valuable contributions in the form of questionnaires and various feedback on a broad range of areas. I am looking forward to continuing my part in enhancing the student experience through my role as SDC, by continuing to provide a student’s voice through feedback and engage with course representatives to better understand, and delve deeper into the needs of students, and assist the university to adapt to those developing needs.

You can find Olivia’s video on our Student Support page on our website, or by going to the MS Teams for Learning video.

Issue opening attached documents in Blackboard

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Our apologies for the inconvenience.

DEO

Why blended learning can do more for students.

An honest account of a student experience, written by a student at Bristol University.

At the start of the year, although a mature student, I had the same worries as any student going to University at a “normal” age. I was worried about belonging, making friends, and deciding what groups should I join. Do I stick out too much? Can people see I’m nervous?

Underneath that mature student layer of fear that everyone can see, there’s another one made by my learning difficulties that is invisible, but much more of a challenge than being a couple of years older. It doesn’t just ask; Do you belong here? But also; Can you finish this? Am I as capable as everyone else? How can you do this when you’ve never been able to before? There’s a reason why I was asking myself all those questions, and why I felt that I didn’t belong at University.

As a child, my grades were up and down. I could do very well one term and then terrible the next. I had to retake final exams; more often than not, I forgot things or rushed things or didn’t understand them as quickly as other pupils. When I look back at school, I remember it as traumatising.

I remember being asked why work was taking me so long, why I had forgotten my pens, and then, I started to ask myself similar questions. Why can’t I participate in sports without breaking something or falling down? Why am I the last one to get picked up for the team? Why is the teacher shouting at me? What is wrong with me?

I vividly remember a particular teacher laughing at me for not doing what other pupils could do easily. I also remember the class joining him and how soul-destroying that was.

When you’re a child, you know something is wrong, but you’re not sure of what or why, or even if it has a name. You expect the adults around you to notice it, and when they don’t, you become part of “the ones left behind” so failure accumulates, and you learn to live with it. The “failing as normal”, as Jessica McCabe describes it in her TedTalk, is the background noise of my life. Failure continued to be a theme long after I left school; I dropped out of University; I went through more than 12 different jobs in less than six years, and to this day, I’m still trying to learn to drive.

Starting at Bristol.

So when I transferred to Bristol to complete my degree after studying part-time, I was surprised that I had made it this far, knowing my previous experiences at school, I don’t think you can blame me. But by then, I knew why school had been difficult.

I had ADHD and dyspraxia, which explained my difficulties and why I had been fired from a restaurant job after dropping a bottle of wine (red) on a customer (the second time that happened) a couple of years ago. This was one of many clumsy accidents I had.

When I learned that the University had moved towards blended learning, I breathed a sigh of relief because I could for once make education fit me instead of the opposite – no more trying to “fit” a square into a triangle!

It meant I could watch lectures again and re-watch them as many times as I needed. Having subtitles in lectures made me wish I had them in real life! It made it easier to participate in workshops and keep up with materials, so I didn’t feel left out. I could ask questions anonymously in the online forums without fear of asking a “stupid question”. This new way of learning was flexible and felt more accessible than any other kind had before.

It didn’t just “feel” more accommodating; blended learning can undoubtedly be more accessible to disabled students and other learners, and was one of the reasons I wanted to be involved in how it is delivered.

Education on the internet alone can be isolating, with fewer opportunities to make friends with other students, lack of Practical’s, poor internet connection disrupting learning, and in some cases, no adequate allowances for disabled students.

On the other hand, live learning can be harder on disabled students too. For example, notetaking during lectures can be difficult and sensory issues such as noise can cause problems. Furthermore, mature students can sometimes struggle to plan childcare or not be able to attend at all.

Blended learning however, can and should be the best of both worlds. It keeps the upsides, like being able to watch lectures in my yoga pants (one of my favourites), whilst still maintaining a face-to-face approach when it counts the most.

For these reasons I feel strongly that a blended learning approach is the way forward and why the work of the Student Digital champions is important.

The Digital Education Office (DEO) is determined not to let anyone fall behind which has happened to me in the past. It has eased off that strong regret that I often feel when I think how differently things could have been for me if only someone had supported me earlier because now teams like the DEO make efforts to be inclusive.

I want to believe that the contribution that I made as a Student Digital Champion,  helping with study tips and research, as well as providing insights to the DEO team, was helpful in some way to other students.

I also hope that even when things are more “back to normal” and we can go to lectures, we can still keep all of the advantages of blended learning that makes it flexible without losing out on crucial face-to-face teaching.

If the difficulties I have shared in this blog resonate with you and you are a student who is passionate about education, please consider getting involved in how teaching is delivered, whether you have a specific learning difficulty like dyslexia or not.

I hope you get involved, share what helped you and suggest what the University could do to make things easier for the next student that comes after you. So make your voice heard so they don’t also get left behind.

If you’re interested in Jessica McCabes’ Ted Talk you can find it here: Failing at Normal: An ADHD Success Story | Jessica McCabe | TEDxBratislava – YouTube.

 

Using OneNote in your studies

Written by Sophia Leaper, previous Student Digital Champion.

Since I started my degree I have gone through a selection of note taking methods, from loose papers filed in binders (that rarely actually ended up in binders) to paper notebooks and presentation printouts, I always ended up with a clutter of sheets that rarely got used for exam prep. Then I found OneNote, it didn’t immediately revolutionise my productivity, in fact at the start I ended up with an annoying combination of paper and digital notes that I didn’t know what to do with. However, as exams approached, I realised how convenient it was that I already had half of my essay points written down digitally. OneNote allows a format where I could just copy and paste specific points to form an argument, I could make tables with agree and disagree columns and I could add text wherever I chose to. Slowly I came to rely on it not only for all my note taking but also as an organisation tool, I can create monthly, weekly and daily calendars that can be updated instantly and tasks lists that are easy to tick off and prioritise.

Image of a checklist

Its features are endlessly customisable and you can divide your document pages into notebooks, section and pages for a clean and organised look. For those with tablets or touchscreens it is also easily allows you to download and annotate presentation slides and add your own handwritten notes. There are many useful features that OneNote contains, here I will mention my top six favourites.

My top OneNote features:

 

Create a shared set of notes.

You can share your notebooks with friends and peers, each of you can have a different section or topic or you can choose to all collaborate on the same thing. This also works well if you link your OneNote to your Outlook account as it is all part of Microsoft 365 which comes with your University account.

Timetabling

You can use the table feature to create your own customisable calendar or download a template online. You can choose the amount or rows and columns to adjust to your working hours and can change fonts and colours in order to make your timetable more aesthetic and colour-coded.

Image showing a timetable in OneNote

 

Export your notes as a PDF

You can convert annotated slides, notes with diagrams, or essay plans into PDFs and print them out to study from.

Draw

If you have a tablet or a smart pen you can draw your own diagrams and then place text boxes around the image for labels. OneNote can also convert handwritten text into typed format, so if you don’t feel that comfortable typing you can still get organised typed text through OneNotes’ ‘ink to text’ tool

Multiple windows

You can open multiple windows and use split screen to look at them both. That way you can have your notes on one side and your essay plan on the other!

Insert Excel spreadsheets

Using the insert button at the top of OneNote you can insert and view excel spreadsheet sections as well as file printouts, attachments and screen clippings.

Further information

For more information on using the O354 suite on your computer please see the IT Services webpages. You can also view their Introduction to OneNote page there too.

The future of online learning

Written by Kesta Kemp.

Kesta was one of our first Student Digital Champions and is now a graduate of Bristol University. This post was written in July 2020.

Covid-19 has proven to be an extraordinary challenge for both university staff, lecturers and students alike. The demands have been unparalleled, having to shift to a new and unfamiliar way of teaching and learning, in the midst of unrelenting uncertainty. However, both students and staff have met this challenge with creativity and determination, and shown the opportunity that such a shift can have in the future.  

In a recent World Economic Forum article, it stressed that Covid-19 has caused universities to challenge deep-rooted notions of when, where, and how they deliver education, the distinction drawn between traditional and non-traditional learners and the importance of life-long learning. It is clear that the lessons learned from this transition can, if purposed effectively, lead to the evolution of a new, more effective, educational model.  

The perks of Online Learning:

Before the pandemic, online learning environments existed as a backup, It was a store of course materials; it wasn’t where the learning took place. However, Covid-19 has highlighted the opportunity of the digital learning environment: it can be engaging, enriching, and accessible. While this transition has definitely not been plain sailing, there are some definite perks of online learning that students have pointed out.  

Flexibility:

Online learning offers a more flexible education system. This relates not only to the place of study, but also the timing.  

Students have been able to study from across the globe, no longer having to be in the University’s radius. This has led to some students making the decision to not return to Bristol, and live at home or in other cities of their choosing.  

Online learning has also meant that students have been able to fit their other commitments, such as work or their personal life, around their studies rather than what has previously had to be the other way around. They also have had more time in their days – with the commute to campus gone. In this way, university has become more inclusive and accessible to a greater number of people.  

Multimedia Learning:

University of Bristol in the past year has been working hard to ensure that online learning is more than just a recorded lecture. New and more inventive forms of learning have been introduced and tested, with student feedback being pivotal in these transformations.  

Videos, quizzes and other interactive media are now part of how students learn, and discussion boards allow for conversations to continue and ideas to be recorded outside of lectures. Shorter lectures have also been encouraged, splitting the traditional 2-hour lecture into smaller, separate parts. Indeed, The University of Leeds’ vice-chancellor, Simone Buitendijk, has said 45-minute lectures are “outdated” and “pedagogically not sound”. She is in favour of shorter online chunks, which can be debated in class, and completed in the student’s own time.

Digital Skills:  

The move to online has also mirrored the increasing focus on, and opportunities for students to become more digitally comfortable and confident. Experience in online meetings and online platforms such as Mural and Teams, are crucial skills that make students more attractive to employers. Students’ ability to adapt to this shift in learning hones them with the skills they will need in the future workforce.  

The future needs to be human-centred:

While it is important to focus on the positive, it is important to note that online learning can equally be disengaging, isolating and lack the spontaneity of in-person experiences if it consists of merely uploading a recorded lecture online. Like in other aspects of society, the future is likely to be a hybrid model of online and in person-teaching, but to be successful it needs to be human-centred, creative and dynamic. Indeed, giving students the options to pick predominantly online or in-person modules allows both flexibility and the personalisation of the degree experience, which is long overdue. It has to be said that while many are excited to be back on campus, many modules have been more successful online.  

The focus, therefore, needs to be on enabling interactions between students and staff.

This means re-using recording asynchronous material to free up staff to be able to engage with students in more 1:1 time. 

The focus on experimentation needs to continue.

Including students in the conversation even as this transition starts to feel more normal. This period if anything, has shown the value and importance of co-creation in the learning experience.  

Assessment needs to be more creative.

While the pandemic has shown that timed, silent exams are outdated, the week-long exams are equally not productive for student wellbeing. Assessments need to be chosen based on their ability to represent real world settings, creativity and learning, rather than memory. The inclusion of podcasts, blogs and research-dissertations is a good example of this.  

Digital Skills: What are they and what’s the point?

Written by Hamzah Teladia, Student Digital Champion.

We live in a digital age, and more of our lives will become digitised – therefore we must embrace technology. But where does University fit in? We all come to university for one primary goal – to get some kind of employment afterwards. For the vast majority of us, we will join an organisation that operates on digital platforms, and if you are in an ‘office job’ your whole job will likely be done via a laptop or computer.

Laptops on a table
Photo by Marvin Meyer on Unsplash

University develops you as a person, giving you increased confidence and allowing you to develop your basic skills. These include organisation and communication skills, as well as increasing your knowledge in your chosen subject area or in whatever else you chose to be involved in. Underpinning all of this are your digital skills and competencies. For those of us who are getting through the Covid era, this has been more so the case than ever before. Before, as a basic, most of the material we accessed was via virtual learning platforms such as Blackboard, and we communicated with the University via email when we needed to. Now, we do this much more and have to rely on videoconferencing to interact with the absence of in person contact.

This means that these skills are more valuable than ever before. The workplace is changing, with employers who were not so receptive to remote working beforehand now embracing it. Those who already were have taken it further, therefore the culture of the workplace is changing, and we as the generation growing up with this change are equipped for it.

So, what are digital skills?

Simply, even checking emails and responding in a professional manner where necessary constitutes the basic of digital and professional skills. Employers look for and expect this as a precursor, and this impacts on the way you portray yourself during application processes.

Picture of a laptop keyboard
Photo by Chris J. Davis on Unsplash

Or, digital skills can be as complex as being versed in coding, data processing and visualisation technologies, if you have the opportunity to be exposed to these – likely those in computer science related fields or just a keenness to digitally upskill. If so, you are equipped for the data explosion the world is currently undergoing, and which underpins most of our institutions already – it is also experiencing more demand than supply.

Digital skills are therefore everything in between, but we can start with the small, basic steps. Check your emails regularly, as emails are part of professional life. Manage and use a digital calendar to schedule your time and meetings as a minimum. Think about netiquette and your wellbeing online. Exploit the access to various platforms on offer, such as the Microsoft Office suite. Cloud based platforms, such as Office 365 are all the rage and another additional to your digital toolkit, allowing you to collaborate effectively.

Digital skills matter more than you think, even the simple ones, and even realising this unnoticeable skillset will enable you to actualise the foundation for your future career.

Digital Research Database – Promoting collaborative research in an online setting.

Written by Tadeas Dvorak, Student Digital Champion

Group of young students
Group of young students in cooperation By Jacob Lund from Noun Project”, under CC BY 2.0.

Earlier this year, I wrote a blog post on the various pedagogies that support students to become better researchers. There I was making an argument for higher education to act as a platform for communities of practice (CoP), a learning partnership between learners themselves. CoP is a participatory approach to embedding research into curricula, where students practice research together. The University and Bristol Institute for Learning and Teaching have delivered a set of activities that take a form of CoP, be it the Festival of Undergraduate Research or the Undergraduate Research Journal.

In the past few weeks, I explored the idea of a digital research database, that would run on CoP principles. This would be a database where students could register the topic, timeline and contact details for their research project. When starting on a new research project, students would be encouraged to check if someone else has explored a similar research question. If interested, they could contact the original research team to discuss the topic, share findings and tips on how to take that research question forward. Likewise, when carrying out a research project and in need of advice or skillset, they could add a note to their project page, asking other students for help.
There is a ton of student research projects being carried out at the University. The database could foster collaboration across disciplines and years, ensuring that research progresses, and we build on the findings of previous projects.
The database would work in line with pre-registration and open science. Researchers register their study in an online database (such as OSF or PROSPERO), this includes basic information about the research question and the study design. When developing a new hypothesis, researchers screen the database to ensure they do not duplicate an existing research project.

Digital Research Database – Is it worth it?

I began exploring the desirability and feasibility of this idea. Feedback received was positive and suggested the database could be benefit students, bringing them together and sparking new research interests.

‘I would love this, I’d find it so interesting to find out what others are doing, and to see who has had similar ideas to me before me, or wants to collaborate with me! And also, it might inspire people seeing the work of others, and get them thinking about what they could do. I would also be really happy to be contacted after graduating if I’d done some research that a student is interested in, as I think this boosts conversation between alumni and current students!’ [undergraduate student]

‘Great idea to rise. Primarily as when it comes to dissertations, this is always a very important place for this kind of resource to be available. Our course kindly made all past years dissertations available, and I personally am building upon the conclusions of a past dissertation so have found it invaluable.’ [postgraduate student]

It would however require a good deal of UX design to make the database efficient and easy to use for students.

‘I could definitely see myself checking it around my workload, although it depends how easy it would be to filter, as I wouldn’t want to waste ages just scrolling through tons of research that I’m not interested it, I’d much rather only see research I’d want to read / collaborate on.’ [undergraduate student]

Digital Research Database – Can we build it?

I was in discussions with BILT and an Engaged Learning Coordinator at the University to explore the feasibility of the idea. The University has previously run SkillBridge, a platform aimed at connecting external stakeholders and organisations with student researchers at Bristol. There is currently the myOpportunities portal run by Bristol Futures and Careers Services, aimed at advertising volunteering and skills exchange. There is however no platform that would exclusively act as a research repository, promoting research collaboration.

The Research and Enterprise Development (RED) team at the University manages database of ethical approvals. Most research projects at the University must be pre-registered on this database to obtain an ethical approval. RED stores basic information about the projects but there is no public or student-facing solution. This leaves space for discussions with RED, exploring whether the database could have a front-end solution, where every researcher at the University could go and see if someone has explored a similar research question.

Implementation of this database is beyond the scope of my Student Digital Champion role but I will be very pleased if this blog post inspires someone to explore the idea of a Digital Research Database further. Future Student Digital Champions and BILT Student Fellows, the floor is yours!

Online breakout rooms: a student’s perspective

Written by Alex Maskell, Student Digital Champion.

Image of a girl on laptopAs we were thrown into the deep-end of online learning during the covid-19 pandemic, a new phrase appeared in our vocabulary: breakout rooms. As the concept of breakout rooms emerged, it picked up a rather negative stigma among students. Virtually entering a small room with fellow students, who may or may not sit there in silence for 25 minutes, became a daunting prospect.

Image of Blackboard collaborate room
Image of Blackboard collaborate room

The concept of breakout rooms? Undoubtedly phenomenal. Seamlessly moving from a whole cohort call into smaller groups to discuss the seminar work without the pressure of speaking in front of your tutor or the whole group should have been favoured by students. Breakout rooms provide an opportunity to engage with lecture material and stay focussed in seminars. Furthermore, it would increase social interaction for those struggling with the national lockdown. Breakout rooms are an opportunity to meet other students on your course and discuss the looming deadlines or the questionable jokes made by the lecturer that week. It is this small, indistinct chatter that normally occurs whilst waiting for the class before you to leave the room, or outside the lecture theatre, that many of us have missed this year.

So how is this different on an online call then it is in person? Phone calls and FaceTiming is not foreign to our generation which suggests turning cameras on and virtually communicating with one another should not have been a problem. However, casually catching up with a friend over facetime is a completely different ballgame to addressing academic content with other students that you may or may not know that well. Online learning itself was a whole new experience. I’m sure I speak for many when I say I’ve experienced countless occasions in which no more than 3 words are spoken for the entirety of the breakout room. There are the frustrating technical issues, such as microphone or wifi issues, and the reluctance to turning cameras on which inhibits casual chat. It is also worth noting that the long months of lockdown took a real toll on many people’s confidence with social skills. After spending many months communicating only with those in our households, it is unsurprising that speaking into a laptop, to people we don’t really know, is a nerve-wracking concept. Perhaps too much of a focus was put on the academic requirements of breakout rooms rather than the opportunity to check in with one another.

Hands on a laptop
Photo by Glenn Carstens-Peters on Unsplash

In my opinion, the lack of designated roles made breakout rooms near-enough impossible to navigate. No organisation’s board meeting, or committee meeting, would go ahead without a shared understanding of who would initiate each conversation topic, who would take notes and who would provide further questions for thought. As soon as breakout rooms are set, you question everything. Should I be the first one to speak? Should I start with casual conversation or go straight in with completing the task? Is it my turn to speak? Do I need to give any context of who I am? Am I talking too much? This self-doubt and overthinking leaves you with a sense of relief when the message pops up saying you’re re-entering the main room.

Image of a girl on laptopAs time went on, you’d expect that students would get used to breakout rooms and be more willing to participate. However, stigma surrounding them built, so where do we go from here? Options include scrapping them all together; some of the most engaging online seminars I’ve had this year have been whole group discussions on Zoom, facilitated by our tutor who encouraged contribution from all students. Alternatively, we can re-consider the purpose of breakout rooms and the opportunities they present us. Online learning was an experience we never expected to find ourselves in and the short time frame we had to get used to it has left a number of warped opinions on the digital learning environment. It is unclear what the next academic year will look like but breakout rooms will likely prevail in some shape or form and it is important we look for the benefits in them.

The Digital Education Office are hiring!

Following on from the great work of our Student Digital Champions, Bristol Futures Mentors and previous student interns, the Digital Education Office are now expanding our student roles within the team.

Student Digital Champion 

The UoB Digital Education Office (DEO) are looking for passionate students to work with us to ensure that all students can get the most out of their digital and blended learning experiences at Bristol. As a Student Digital Champion, you will be talking to students, course reps and staff members to hear to what is or isn’t working in our online learning environments, and identify good practice in teaching and assessment. You will be working as a team, with the DEO and other Student Digital Champions, to identify and address key challenges the student body are facing when learning in an online, blended or hybrid environment, and then propose, pilot and implement practical solutions. In addition, you’ll be adding your own personal experiences and feedback to the work of the DEO, and helping us shape the work we do in real time. To apply for this role, you need to be a current student at the University of Bristol. You’ll be working an average of 3 hours per week for three months spanning July – September, and we hope to provide a possibility of continuing in the role for the 2021/22 academic year.

Student Caption Editor

The UoB Digital Education Office (DEO) are looking for a team of postgraduate students with great attention to detail and editing skills.

As a Caption Editor, you will review and edit automatically generated captions through the Re/Play Service. You will consult academic staff where needed and will work with the DEO to provide feedback on the accuracy of the service and help identify areas for improvement.

 

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