Meet our new Student Digital Champions for 2023

We are excited to announce that the DEO have recruited a new group of Student Digital Champions to work with the team for the next year to help us improve students’ digital experience whilst at University. You can find out more about them here. If you’re a student and want to get in touch with them, get in contact with your Course Rep who will be able to put you in touch.

Polly Davis

3rd Year, studying Environmental Geoscience. Polly has worked with the DEO since the start of 2022.

Polly Davis

Tell us something about yourself (interesting or not!)

Just like last year, I am a great Louis Theroux enthusiast!

What is your favourite keyboard shortcut?

My favourite has to be command-f as it saves me a lot of time to find relevant information in countless academic papers. Just search for a keyword and it will direct you to the areas where that word is mentioned in writing!

What’s your favourite emoji to use in online sessions?

Always the smiley face Smile

Is there a University acronym or term you’ve still never worked out what it means?

Fortunately not.

What are you most looking forward to being involved with in the Digital Education Office?

Enhancing digital skills for students. Not only are they essential for university, but they will also be essential for many workplaces! It is vital that all students can access digital learning tools at every stage.

Daniel Cheek

1st Year, studying MEng Aerospace Engineering

Daniel

Tell us something about yourself (interesting or not!)

I enjoy playing football and support Watford. I’m terrible at cooking but an avid food enjoyer. I also enjoy travelling and hiking.

What is your favourite keyboard shortcut?

Windows+ (Magnifier)

What’s your favourite emoji to use in online sessions?

Peace emoji ✌

Is there a University acronym or term you’ve still never worked out what it means?

AVDASI* – it’s a unit on my course but I have no idea what it means apart from A being aerospace.

What are you most looking forward to being involved with in the Digital Education Office?

Improving student experience in a more meaningful way so that when people have issues with digital learning I can take real action to help them.

Rosie Neville

3rd Year, studying Economics and Politics

Rosie

Tell us something about yourself (interesting or not!)

As well as playing football, I am an Arsenal fan (which probably fills me with more dread than joy!)

What is your favourite keyboard shortcut?

Ctrl + F

What’s your favourite emoji to use in online sessions?

Thumbs up – appropriate in most situations Yes

Is there a University acronym or term you’ve still never worked out what it means?

APR*

What are you most looking forward to being involved with in the Digital Education Office?

I am looking forward to being a student voice/ representative on the team. I think having lived experience of what works (and what doesn’t work!) will be beneficial in seeing how the university can use digital resources to improve the experience of students – whether that’s making the digital environment more accessible or improving feedback systems.

Conor Macdonald

2nd Year, studying Philosophy and Economics

Conor

Tell us something about yourself (interesting or not!)

I can speak Welsh.

What is your favourite keyboard shortcut?

Command + Tab (switches between open apps)

What’s your favourite emoji to use in online sessions?

It has to be the simple thumbs up 👍

Is there a University acronym or term you’ve still never worked out what it means?

I’d like to think I know most of them, though I still sometimes get mixed up between summative and formative assessments.

What are you most looking forward to being involved with in the Digital Education Office?

I’m looking forward to shaping the student experience of digital education at Bristol. Hopefully I can input their opinions on projects before they’re implemented. I’d also like to improve students’ opinions regarding their experience with present projects, such as Multi Factor Authentication (MFA). Hopefully I can show that it is a very useful security feature and not something to dislike.

Emma Yi Kwan Lau,

3rd Year, studying Veterinary Science

Emma

Tell us something about yourself (interesting or not!)

I travelled to Ireland last summer for an internship to learn more about aquaculture and how it relates to veterinary medicine. You wouldn’t have correlated your pet fish with vets, but that’s possible and is an industry I want to be part of!

What is your favourite keyboard shortcut?

Ctrl+Z. Sometimes I accidentally delete what I wrote. However, with this shortcut, I can easily recover the sentence or paragraph I was writing!

What’s your favourite emoji to use in online sessions?

👍 A thumbs up!

Is there a University acronym or term you’ve still never worked out what it means?

Not yet.

What are you most looking forward to being involved with in the Digital Education Office?

Collecting students’ opinions on the current blended learning system and creating projects to improve students’ experiences!

Gen Kawaguchi

2nd Year. Studying Aerospace Engineering

Gen

Tell us something about yourself (interesting or not!)

I worked as a volunteer in Tokyo 2020 Olympics!

What is your favourite keyboard shortcut?

Shift+Windows+S! Snipping is useful.

What’s your favourite emoji to use in online sessions?

😵‍💫Dizzy symbol👍- When I get confused and understand.

Is there a University acronym or term you’ve still never worked out what it means?

A LOT!! I still find many acronyms that I don’t know especially when checking emails… (TSS, CAG, ILO, etc…)*

What are you most looking forward to being involved with in the Digital Education Office?

Work collaboratively with team members Beaming face with smiling eyes

Hannah Harrison

1st Year, studying MSc Mathematics of Cybersecurity

Hannah

Tell us something about yourself (interesting or not!)

I love to scuba dive!

What is your favourite keyboard shortcut?

Ctrl-F is a firm favourite, it saves so much time!

What’s your favourite emoji to use in online sessions?

The facepalm emoji – for when I’ve been stuck on a problem for ages and suddenly realise the obvious solution! Facepalm

Is there a University acronym or term you’ve still never worked out what it means?

SSLC*

What are you most looking forward to being involved with in the Digital Education Office?

I am looking forward to the opportunity to write blog posts, as I rarely write anything outside of the academic style. I’m also excited to share my ideas on how to improve student experiences with blackboard and online learning after the shake-up caused by COVID.

Nia Burkinshaw,

2nd Year, studying Law

Nia

Tell us something about yourself (interesting or not!)

I am really terrible at using buses in Bristol, and have often gone in the wrong direction. I have ended up in practically Weston-super-Mare not once but twice!

What is your favourite keyboard shortcut?

ctrl + f, saves a lot of boring reading!

What’s your favourite emoji to use in online sessions?

A simple smiley face for when my lecturer shows us his cats. Smile

Is there a University acronym or term you’ve still never worked out what it means?

No, but the ASS (library) can be great for making an immature joke.

What are you most looking forward to being involved with in the Digital Education Office?

The team seem really great and exciting people, I’m looking forward to collaborating with others to help students get the most out of the amazing resources we have access to.

Katie Stoker

1st year MSc, studying Bioinformatics

Katie

Tell us something about yourself (interesting or not!)

I studied in Italy for one year during my undergraduate degree!

What is your favourite keyboard shortcut?

Hm, I would say it has to be ctrl+ s…
I have learned from experience that you should save your work as you go!

What’s your favourite emoji to use in online sessions?

The heart! ❤️

Is there a University acronym or term you’ve still never worked out what it means?

As a newbie to the university, I was quite confused hearing people they were going to “ASS” to study (Arts And Social Sciences Library for anyone still confused).

What are you most looking forward to being involved with in the Digital Education Office?

Working with the DEO is going to be a great opportunity to be a representative of the student voice. I look forward to contributing creative and innovative ideas to solve problems and improve the online university experience.

Bibiana Lebersorger

3rd year, studying English

Bibi

Tell us something about yourself (interesting or not!)

I really enjoy cold water swimming, especially at home along the Devon coastline.

What is your favourite keyboard shortcut?

Control/Command + F = Find a word in a document.

What’s your favourite emoji to use in online sessions?

Thumbs up! 👍

Is there a University acronym or term you’ve still never worked out what it means?

AGM / EGM*

What are you most looking forward to being involved with in the Digital Education Office?

I’m really looking forward to helping to identify digital problems that students and lectures alike encounter, and coming up with creative potential solutions.

Samantha Travers-Spencer

2nd Year, studying Veterinary Science

Samantha

Tell us something about yourself (interesting or not!)

My favourite animals are donkeys!

What is your favourite keyboard shortcut?

It has to be the classic Ctrl+V!

What’s your favourite emoji to use in online sessions?

Definitely the thumbs up emoji. 👍

Is there a University acronym or term you’ve still never worked out what it means?

There are so many I have honestly lost count!

What are you most looking forward to being involved with in the Digital Education Office?

I am most looking forward to working with a diverse team, meeting new people and hopefully developing new digital skills along the way.

Timber Hill

1st Year MSc, studying Nuclear Science and Engineering

Timber

Tell us something about yourself (interesting or not!)

I’m a member of the judiciary!

What is your favourite keyboard shortcut?

Windows + X – opens up a menu to quickly open Task Manager, Device Manager or a PowerShell instance (and more!)

What’s your favourite emoji to use in online sessions?

😦 – the sort of face you’d make if you’re looking at something that has gone way over your head

Is there a University acronym or term you’ve still never worked out what it means?

Too many to remember! I come across AQSC (Academic Quality and Standards Committee) written down a fair bit, and only just found out what it stands for.

What are you most looking forward to being involved with in the Digital Education Office?

Getting stuck in with projects to make digital tools work better for all students! I’m especially interested in accessibility – with a focus on neurodivergence.

Useful links

You can find out more about the Student Digital Champions, and see some of the work they have created on the following pages.

*We knew most of these acronyms, but had to look a few up!

  • AVDASI – Aerospace Vehicle Design and Systems Integration
  • APR – Annual programme review.
  • Summative assessment – Assessments of learning provide a measure of achievement in relation to the learning outcomes of the unit or programme. These assessments are designed to test how much you have learnt, i.e. your knowledge, understanding and skills.
  • Formative assessment – Assessments for learning are designed to provide you with feedback on your progress and to inform your development, but do not contribute to the overall unit or programme mark. These assessments should help you gain further knowledge, understanding and skills.
  • TSS – Temporary Staffing Service
  • CAG – Casual, Academic, Guest
  • ILO – Industrial Liaison Office
  • SSLC – Student Staff Liaison Committees
  • AGM – Annual General Meeting
  • EGM – Extraordinary General Meeting

Reminder – Turnitin maintenance 14-15 January 2023

This is a reminder that Turnitin services will be unavailable due to scheduled maintenance by the supplier from Saturday 14th January 2023 at 17:00 until Sunday 15th January 2023 at 01:00 GMT.  During this maintenance window students will be unable to submit papers, or view marks, feedback and similarity reports.

Further information is available on the Turnitin status page.

Clear your cache to prevent possible equation display issues

Occasionally, you may find equations do not display correctly in Blackboard. If this occurs, you should clear your browser cache, then refresh/reload the Blackboard page or tab. Clearing the cache can also be done in advance as a preventative measure, once you have logged into Blackboard, eg if you are taking a test which includes equations.  

Firefox is unaffected by these occasional equation display issues.  

How to clear your cache

Chrome

  1. Click on the group of three dots in the top-right corner of the Chrome window to open the menu.
  2. Select ‘Settings’ from the menu.
  3. On the ‘Settings’ screen, scroll down until you reach the ‘Privacy and security’ section.
  4. Click on ‘Clear browsing data’.
  5. On the ‘Clear browsing data’ screen, tick the box next to ‘Cached images and files’, set the time range to ‘All time’ and click ‘Clear data’.
  6. Close down the Settings tab and refresh/reload the Blackboard page.

Microsoft Edge

  1. Click on the group of three dots in the top-right corner of the Edge browser window to open the menu.
  2. Select ‘Settings’ from the menu.
  3. On the ‘Settings’ menu, select ‘Privacy & security’ from the list on the left side of the menu.
  4. Under the ‘Clear browsing data’ heading, click ‘Choose what to clear’.
  5. Set Time range to ‘All time‘ then tick the box next to ‘Cached images and files’ and click ‘Clear now’.
  6. Close down the Settings tab and refresh/reload the Blackboard page.

Digital Skill – What is a cache and what happens when you clear it?

A ‘cache’ is used by internet browsers when loading a page, to help make the page load faster. The browser essentially remembers small bits of the webpage – like images, logos, buttons etc – so that it can load them again much faster. However, sometimes this can be a problem, if the website is updated and the saved ‘cache’ is no longer the same as what’s actually on the page. A cache won’t contain information like passwords, or your browsing history.

Knowing how to clear your cache is a really important digital skill to learn, and it’s worth spending a few minutes practicing how to do it. Clearing your cache is one way you can check whether any issues you are experiencing are actually something wrong with the website, rather than something that is caused by your browser. If you need to contact IT services about an issue, they may well ask whether you have tried clearing you cache, so doing so in advance is a good way to speed up getting the help you need.


The Digital Education Office are hiring!

Following on from last years trial, we are keen to hire some more Student Caption Editors to work with us again starting in February 2023.

Student Caption Editors

We know that captions are incredibly popular with students and that many use them regularly. We use Automatic Speech Recognition (ASR) to generate captions on all Re/Play content. ASR is not perfect and does generate mistakes. The UoB Digital Education Office (DEO) are looking to recruit 16 Student Caption Editors to help correct captioning errors. Initially we are targeting teaching material from Law, Economics and Biochemistry as they traditionally have high numbers of student views. Candidates with other areas of study will be considered. To apply for this role, you need to be a current student at the University of Bristol. You’ll be working an average of 5 hours per week for a year.

Take part in our Digital Insights Survey!

Have you got time to tell us about your experiences of digital teaching and learning within the University’s online environments?

Our Digital Insights survey is now open! Responses are anonymous but play a huge part in the development of our digital development. This year it’s more important than ever to have your say, as the University is looking at the Digital Learning Environment in order to make tangible improvements to your learning. The Jisc Digital Experience Insights Survey aids us in our work to continuously enhance the student experience. As well as looking at our own data, we will be able to compare our results with other education providers and benchmarking data across institutions. Find a link to complete the survey here, it takes ten minutes to complete: Digital Insights Survey.

Person sat working on a laptop
Photo by Christin Hume on Unsplash

 

 

The Re/Play student survey

Have you got some time to complete our Re/Play student survey?

Re/Play is the function inside Blackboard that lets you watch back your recorded lectures and other videos. You may also see the tool referred to as Mediasite. The University wants to better understand how students use Re/Play, what you find useful and what you find frustrating so they can make the system work better for you.

Please complete this five-minute survey by 5pm on Friday 18th of November and have your say!

You can find out more about Re/Play on our Student Essentials page.

Turnitin Transition 2022

If you are submitting using Turnitin don’t forget to download your digital receipt. If you used Turnitin in previous years please note that, due to the new version of Turnitin, the interface looks a little different this year and you will no longer receive an email receipt. Find out more information, including screenshots, on the Turnitin Transition 2022 page.

Clearing your cache to prevent possible equation display issues

There has been an update to this issue in a post from 5th January 2023. Please refer to the up to date instructions in this new post.

You may have seen an issue with equations not displaying properly in some browsers when using Blackboard. This was resolved by Blackboard on the 6th October, however the DEO have recently received reports that a small number of users have continued to experience issues with equations they have previously viewed in their browsers. If an equation is not displaying properly for you, please clear your browser cache and cookies (using, for example, these instructions), then reload the pageThis only needs to be done once on the device and browser being usedand can be done at any time (for example, in advance of taking a test which includes equations), after which the issue should not persist or recur 

The Digital Education Office are hiring!

Following on from the great work of our Student Digital Champions, we are keen to hire some more students to work with us again starting in January 2023.

Student Digital Champion 

The UoB Digital Education Office (DEO) are looking for passionate students to work with us to ensure that all students can get the most out of their digital and blended learning experiences at Bristol. As a Student Digital Champion, you will be talking to students, course reps and staff members to hear what is or isn’t working in our online learning environments, and identify good practice in teaching and assessment. You will be working as a team, with the DEO and other Student Digital Champions, to identify and address key challenges the student body are facing when learning in an online, blended or hybrid environment, and then propose, pilot and implement practical solutions. In addition, you’ll be adding your own personal experiences and feedback to the work of the DEO, and helping us shape the work we do in real time. To apply for this role, you need to be a current student at the University of Bristol. You’ll be working an average of 3 hours per week spanning from January to December. 

You can read more about how our previous students have found the role in our past blog posts.

Re/Play – getting the most from the video player

Suzanne Collins
Digital Education Office

If you’re a returning student you may have noticed that the video player for Re/Play recordings in your Blackboard course is a bit different. Over the summer we upgraded the player, and the new one is packed full of new features – it’s much more accessible too!

For full information, go to our Student Essentials Re/Play page.

New features include:

Personalise your captions

Change the font, size and colour of your captions so they work for you and your device.

Screenshot showing caption settings

Player in window

Pop out the recording on top of your browser window, so you can keep slides, make notes or other study materials on the same screen. Adjust the size of the player to work with your screen size.

Screenshot of Player in Window

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